Frequently Asked Questions

What is your service area?

We cater to clients in Bath, Bristol, and the South West and surrounding areas. Contact us to confirm your postcode and get a quote.

How do you charge for projects? By the hour, job, etc.?

We offer flexible pricing options tailored to the unique needs of each project. We typically provide detailed project estimates based on factors such as project scope, materials, labour, and timeline. Our transparent pricing ensures that you know exactly what to expect before we begin any work. Please contact us by filling out our form and we will get in touch with a free quotation.

Does Redwood's have a project minimum?

No project is too big or too small for us. Whether you're looking to tackle a small renovation or embark on a large-scale construction project, we're here to help. Our team is dedicated to delivering high quality service and exceptional results, regardless of project size.

Is your company licensed and/or insured?

Yes, Redwood’s is fully licensed and insured for your peace of mind.

What types of projects do you specialise in?

We specialise in a variety of projects, including renovations, maintenance, and extensions. Whether you're looking to update your kitchen, maintain your property, or expand your living space with an extension, we have the expertise to bring your vision to life.

Can I see examples of your past renovation projects?

Yes, we have a portfolio of past renovation projects that showcases our workmanship and design expertise. You can view our portfolio on our social accounts or request to see additional examples related to your project.

How long does the process typically take?

We aim to get you a quote back within a week. The duration of each project varies depending on its scope and complexity. Renovations, maintenance tasks, and extensions each have their own timeline considerations. During your consultation, we'll provide you with a detailed timeline tailored to your specific project.

Will I need to obtain any permits for my project, and if so, will you handle that process?

Depending on the nature of your project and local regulations, permits may be required. Our team will assist you in determining the necessary permits and support you with the process.

Can I make changes to the project scope?

We understand that plans may evolve during the project. We're flexible and open to accommodating changes whenever possible. Any modifications to the project scope, cost or materials will be discussed and approved by you before implementation.

How do you ensure quality control?

Quality control is a top priority for us. We conduct regular inspections and quality checks to ensure that work meets our high standards. All projects are overseen by our project manager who will keep you regularly up to date. Snagging periods will be clearly communicated to you so you have piece of mind throughout.  

Do you work with subcontractors and are they also licensed and insured?

Yes, we work with trusted subcontractors who are licensed, insured, and vetted for their expertise and reliability. Our subcontractors adhere to the same high standards of professionalism and quality that we uphold.

What steps do you take to minimise disruptions to my daily life during the project?

We understand that projects can be disruptive, and we take measures to minimise inconvenience to our clients. This includes maintaining a tidy work area, scheduling work during times that are convenient for you, and communicating openly about the project schedule.
Redwoods offers a unique solution to every project whereby all waste removal required on-site is managed by us - so you don't need to worry about ordering removal of debris. We'll include this inside our quote and manage the whole service.

How do I communicate with your team throughout the project?

You can communicate with our team via phone, email, or in-person meetings, whichever is most convenient for you. We're responsive to your questions, concerns, and feedback throughout the process.

How do I schedule a consultation for my project?

Scheduling a consultation is easy. Simply contact us via phone or email, and we will assist you in scheduling a convenient time for your consultation. During the consultation, we'll discuss your project goals, budget, and timeline in detail.

Start your next project. Get a free quote today.


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